PRIVACY POLICY
Last Updated: August 4, 2026
Voygr Tech, Inc. and its affiliates (“Voygr,” “we,” “us,” or “our”) has prepared this Privacy Policy to explain (1) what personal information we collect, (2) how we use and share that information, and (3) your choices concerning our privacy and information practices.
Applicability of this Privacy Policy
This Privacy Policy applies to personal information that we collect in connection with our website(s) (including https://www.voygr.tech/), and any other products and/or services that link to this Privacy Policy (collectively, the “Services”). These Services can include our Validation / Enrichment APIs and Outbound Calling APIs. The personal information we collect in connection with our Services may include personal information relating to the following categories of individuals, among others:
Business Contacts: Individuals who visit our website, sign up to use our products and services, or otherwise interact with us in a professional capacity, such as representatives of our current or prospective customers, suppliers, or business partners.
Call Subjects: Individuals on whose behalf a call or communication is placed by our customer or about whom we have received information from our customer in connection with our provisions of Services to such customer (other than Call Recipients).
Call Recipients: Individuals that our Services contact by telephone or other communication on behalf of a customer, including information provided or exchanged during the resulting conversation.
If you are using the Services as an employee, contractor or other representative of one of our customers and you have any questions about our privacy practices or would like to exercise any rights with respect to your personal information that we process in connection with our contractual relationship with the applicable customer, please contact the corresponding customer as we only process your personal information in our capacity as a service provider to our customer.
If you are an individual that we receive information about from our customers (such as a Call Subject), this Privacy Policy does not apply to your personal information, which we process solely on our customers’ behalf (collectively, “Customer Data”). In those circumstances, Voygr acts as a “service provider”, “processor”, or other equivalent term and processes Customer Data solely for the purpose of providing the relevant products and services to the applicable customer in accordance with the customer agreement between Voygr and that customer.
If you are a Call Recipient, our Services are designed to contact businesses rather than private individuals, and we intend for these interactions to be with individuals acting in their business or professional capacity (for example, an employee answering the phone on behalf of their employer), not in a personal capacity. We generally process personal information of Call Recipients as an independent data controller to our customers.
Personal information we collect
Information you provide to us:
Business Contact Information: If you are a representative of one of our actual or prospective customers, suppliers or business partners, we may collect personal information about you (such as your name, contact details and role) when entering into an agreement with your company or otherwise during the course of our relationship with your company.
Account and profile information. When you register for an account or use the Services on behalf of a customer (for example, your firm or company), we collect information associated with your account, such as your name, business email address, job title, company name, password, and any other information you choose to provide.
Call Recordings and Transcripts. In connection with our Outbound Calling APIs, we collect audio recordings and/or transcripts of calls placed on a customer’s behalf, which may include personal information relating to Call Recipients and Call Subjects (such as their voice, statements made during the call, and other information exchanged in the course of the conversation). We also collect information about the calls the Services place, such as the date, time and duration of the call, the phone number dialed, and whether the requested task was completed.
Feedback or correspondence, such as information you provide when you contact us with questions, feedback, reviews, or otherwise correspond with us online.
Payment Information, such as if you make a purchase or payment through our Services, your payment information (such as credit or debit card number, billing address, and other payment details) is collected and processed directly by our third-party payment processors. We do not ourselves collect, store, or have access to your full payment card details. Our payment processors handle your information in accordance with their own privacy policies and security practices.
Usage information, such as information about how you use the Services and interact with us.
Marketing information, such as your preferences for receiving communications about our activities, services, and publications, and details about how you engage with our communications.
Other information that we may collect which is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.
Information we obtain from third parties. We may obtain your personal information from other third parties, such as marketing partners, publicly-available sources and data providers, for the purposes of marketing products and services that may interest you, delivering personalized communications, and other similar activities. In addition, we may maintain pages on social media platforms, such as Facebook, Twitter, Instagram, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.
Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, our communications and other online services, such as:
Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area.
Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access, and whether you have opened our marketing emails or clicked links within them. We may use third party tools to assist with capturing online activity data.
Email Open/Click Information. We may use pixels in our email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email that we may send to you.
We may use the following tools for automatic data collection:
Cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising.
Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
How we use your personal information
We use personal information for the following purposes or as otherwise described at the time of collection:
To provide our Services. We use your personal information to perform our contractual obligations towards you to provide you with the Services. This includes using personal information to:
Operate, maintain, secure and improve our Services.
Provide information about our Services.
Communicate with you about our Services, including by sending you announcements, updates, security alerts, and support and administrative messages.
Respond to your requests, questions and feedback.
Our AI Calling Features. Certain of our customers use the Services to direct Voygr’s artificial intelligence system to place outbound telephone calls to businesses (such as restaurants or other service providers) to complete tasks that the customer or its authorized Call Subject’s request, such as making a reservation on behalf of a Call Subject. In doing so, we collect the content of the Call Subject’s request (which may include names, phone numbers, and other details describing the Call Subject on whose behalf the request is made), which we process as Customer Data on behalf of the applicable customer. We also collect information about the Call Recipient and the resulting call, which may include the audio recording and/or transcript of the call, where permitted by law, and related call metadata such as date, time, and outcome; with respect to this information about Call Recipients, Voygr acts as an independent controller and processes it for its own purposes as described in this Privacy Policy.
Marketing and advertising. We may from time-to-time send you direct marketing communications as permitted by law, including, but not limited to, notifying you of special promotions, offers and events via email. You may opt out of our marketing communications as described in the “Opt out of marketing communications” section below. Except where consent is required, we carry out marketing and advertising where it is in our legitimate business interests.
For research and development. We may use your personal information where it is in our legitimate interests for research and development purposes, including to analyze and improve our Services and our business. As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use and disclose this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve our Services and promote our business.
Compliance and protection. We may use personal information to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities. Where we have a legitimate interest, we may also use personal information to:
Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims).
Audit our internal processes for compliance with legal and contractual requirements and internal policies.
Enforce the terms and conditions that govern our Services.
Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
How we share your personal information
Service providers. We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate our Services (such as lawyers, bankers, auditors, insurers, and providers that assist with hosting, analytics, email delivery, marketing, and database management).
Call Transcripts. If you are a Call Recipient, we share your information, including call recordings and/or transcripts, with the customer on whose behalf the applicable call was placed, so that the customer can receive the results of, and information collected during, the call.
Authorities and others. We may disclose your personal information to law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
Business transfers. We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution. In such a case, we will make reasonable efforts to require the recipient to honor this Privacy Policy.
Affiliates: We may share personal information with our current and future affiliates, meaning an entity that controls, is controlled by, or is under common control with us. Our affiliates may use the personal information we share in a manner consistent with this Privacy Policy.
Cross-border processing of your personal information
Your choices
Personal information requests: In certain circumstances (including based on where you are located), you may have the following rights in relation to your personal information:
the right to learn more about what personal information of yours is being processed, how and why such information is processed and the third parties who have access to such personal information. We have made this information available to you without having to request it by including it in this Privacy Policy;
the right to access your personal information;
the right to rectify/correct your personal information;
the right to restrict the use of your personal information where permitted under applicable law;
the right to request that your personal information is erased/deleted where permitted under applicable law;
the right to data portability (i.e. receive your personal information or have it transferred to another controller in a structured, commonly-used, machine readable format) where permitted under applicable law; and
the right to object to processing of your personal information or to direct us not to share your personal information with a non-affiliated third party where permitted under applicable law.
Where we rely on your consent, you may withdraw your consent at any time.
To make a request, please email us as provided in the “How to Contact Us” section below. We may ask for specific information from you to help us confirm your identity. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination.
In addition, where you have provided your consent to processing for the purposes indicated above, you may withdraw your consent at any time (or otherwise exercise your aforementioned rights in relation to your personal information) by contacting us via the contact information noted below.
If you are a Call Recipient, you may exercise your privacy rights by contacting Voygr directly using the contact information below, rather than the customer on whose behalf the call was placed. Because Call Recipients typically do not have an account with Voygr, we may ask you to provide the phone number that was called, the approximate date of the call, and the name of the business or customer on whose behalf the call was placed, to help us locate and verify your information.
Opt out of marketing communications. You may opt out of email communications from Voygr by following the opt-out or unsubscribe instructions at the bottom of the email.
Online tracking opt-out. There are a number of ways to opt out of having your online activity and device data collected through our Services, which we have summarized below:
Blocking cookies in your browser. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
Using privacy plug-ins or browsers. You can block our Services from setting cookies used for interest-based ads by using a browser with privacy features or installing browser plugins like Privacy Badger, DuckDuckGo, Ghostery or uBlock Origin, and configuring them to block third party cookies/trackers.
Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt-out on every browser and device that you use.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Data Retention
We may retain your personal information for as long as it is reasonably needed in order to maintain and expand our relationship and provide you with our services; in order to comply with our legal and contractual obligations; or to protect ourselves from any potential disputes. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of such information, the potential risk of harm from unauthorized use or disclosure of such information, the purposes for which we process it, and the applicable legal requirements.
With respect to our Outbound Calling APIs specifically, we retain call audio recordings for 90 days and call transcripts for 90 days following the applicable call, unless a longer period is required to comply with law, resolve disputes, or enforce our agreements, after which such information is deleted or de-identified. Our customers may separately retain information relating to Call Subjects (including prompt and instruction content) and Call Recipients on their own systems, in accordance with their own data retention practices; Voygr does not control or determine how long our customers retain such information.
Other sites, mobile applications and services
Our Services may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.
Security practices
We use reasonable organizational, technical and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration and destruction of personal information we maintain. Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee the security of personal information. In the event that we are required to notify you about a situation involving your data, we may do so by email or telephone to the extent permitted by law.
Children
Our Services are not intended for use by children, and we do not collect personal information from them. We define “children” as anyone under 18 years old. If we learn we have collected or received personal information from a child without verification of parental consent, we will delete the information. If you believe we might have any information from or about a child, please contact us via the contact information noted below.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our Services. We may also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through our Services.
Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on our Services (or as otherwise indicated at the time of posting). In all cases, your continued use of the Services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.
How to contact us
If you have any questions or concerns, you can reach us by email at support@voygr.tech.